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iPlan-MyFuture Ltd ("we" or "us") takes your privacy seriously and are committed to protecting and respecting your privacy. 


This policy (together with our terms of use (see our website) and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.  


iPlan-MyFuture Ltd (Companies House number 09554223 ) is the data controller under the Data Protection Act 1998 in relation to the processing of your personal data in connection with the Services. Our registered address is 145 - 157 St John Street, London, EC1V 4PY, If you have any queries relating to our use of your personal data or any other related data protection questions, please send your query to us at 

The Information We May Collect 

We may collect and process the following data about you: 

  1. personal information about you when you give this to us in the course of registering for and/or using our products; 

  2. In the course of providing the Services, we may also store information about how you use our Website, for example, the pages viewed and changes you make to information you supply to us except any bank account or payment details (which we will not collect or process); 

  3. If you contact us, we may keep a record of that correspondence; and 

  4. Details of your visits to our site [including, but not limited to, traffic data, location data, weblogs and other communication data] and the resources that you access 
    We will periodically review your personal information to ensure that we do not keep it for longer than is permitted by law. 

Purposes for Which We Use the Information Provided 

We may use your personal information for the following purposes: 

  1. To enable you to access and use the Service;  

  2. To personalise and improve aspects of our overall service to you and our other users, as well as carrying out research such as analysing market trends and customer demographics;  

  3. To process a transaction between you and a third party;  

  4. To allow you to participate in interactive features of our service when you choose to do so; and 

  5. To notify you about changes to our service. 

Disclosure of your information 

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006. 

We may disclose your personal information to third parties: 

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets. 

  • If iPlan-MyFuture Ltd or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets. 

  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use (see our terms of use) and other agreements; or to protect the rights, property, or safety of iPlan-MyFuture Ltd, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.] 

If we reasonably believe false or inaccurate information has been provided and fraud is suspected, details may be passed to fraud prevention agencies to prevent fraud and money laundering. 

Keeping You Informed of Offers and Services 

We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by [post or telephone].  

If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.  

If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.  

[We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in SW1). We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience.] 

Whenever you provide us with personal information, we will give you an opportunity to tell us you do not consent to us and others using and sharing your information for marketing purposes. Unless you tell us otherwise, you are consenting to such uses. Any electronic marketing communications we send you will include clear and concise instructions to follow should you wish to unsubscribe at any time.  

Should you no longer wish to be contacted by us, you can advise us at any time by contacting our Customer Services team at 

Improving Our Service to You 

In order to ensure the Service we provide you continue to meet your needs, we may ask you for feedback on your experience of using the website. Any feedback you provide will only be used as part of our programme of continuous improvement and will not be published on the website. 

A cookie is a very small text file placed on your computer.  Cookies help us to: 
  1. understand browsing habits on this Website;  

  2. understand the number of visitors to this Website and the pages visited; and  

  3. Remember you when you return to this Website so we can provide you with access to previously saved quotes. 

most cookies are deleted as soon as you close your browser, these are known as session cookies.  others, known as persistent cookies, are stored on your computer either until you delete them or they expire.  by using this service, you consent to us using cookies.   

you can choose to block or delete cookies through your browser settings.  if you decide to block or delete our cookies, you will not be able to benefit from the full range of
our services and this may affect the performance of our website on your system. 

Where we store your personal data 

The data that we collect from you may be transferred to and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. [iPlan-MyFuture Ltd OR We] will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. 

[All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted [using SSL technology].] Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. 

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. 

Your Rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.  You can also exercise the right at any time by contacting us at 

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites. 

Access to information 

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you. 

Your responsibility for the information you provide

You may complete a registration process as part of your use of this Website which may include the creation of a username, password and/or other identification information. Any username, password and/or other identification information must be kept confidential by you and must not be disclosed to, or shared with, anyone. As explained in our Terms of Use, where you do disclose to or share with anyone your username, password and/or other identification information, you are solely responsible for all activities undertaken on this Website using your username, password and/or other identification information.  
You must check and ensure that all information, content, material or data you provide on this Website is correct, complete, accurate and not misleading and that you disclose all relevant facts. 


Changes to our privacy policy 

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. 

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